City Roofing Reviews
Every step of this process was exceptional; true professionals and owners who obviously put their heart into their business. That is what will earn your trust from the get go. The roofing team was well coordinated, responsible and reliable…
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City Roofing did a great job with some tile and roof repair on our house. Process was smooth. People are friendly. I would use them again.
Outstanding experience . The new roof was a great experience and the soft wash 2 years after confirm the great quality on every work they do . Highly recommended to those looking a serious company to trust the roof of your house .
Every phone call and every message was received and responded to. Workers arrived exactly when they said they would and had pictures of all of the work before and after. Perfect!
They were top notch every step of the way!! Great service- great quality- and when there was any issue- they solved it!! I highly recommend them!
Thank you Emily! I’m so happy we were able to help out with your roofing project. We just rang our cow bell here in the office. We ❤️ our customers!! It was such a great pleasure working with you on this project!!
Great experience and great work!
John we are sooooo elated!!! I know it sound corny but we really have a party over every 5-star review we receive. We put a lot of thought into the experience you as a customer have both on the field and in the office. We always want you to feel the peace of mind you and your family deserves! It was a very smart decision to take care of these leaks before the real rainy season starts, this only complicates things! Way to go John, On getting things done!!!
City Roofing is absolutely amazing. Everyone throughout the process, from scheduling a free quote, to completion of the job, were very easy to work with. I could not be happier with service and quality of job they did on my roof. They were …
read moreWe are soooo very excited 😆about your review and your experience. Thank you for giving us the opportunity to service your family. We are very grateful for customers like yourself that share with our neighbors what we do. Many blessings!
Jackie from the start of the project was amazing. It went completely as planned and no corners were cut. She was always available when needed for any questions. Installation and demo team were organized and clean. Great service all around
Thanks Daniel! We appreciate you taking the time to write a review. We always strive for all of our City Roofing customers to have a great experience. Jackie is wonderful and does such a great job! Teamwork makes the dream work!!! Thank you again! Blessing to you and your family!
Fantastic company. They turned a very stressful time into one where I felt I was in good hands. Very professional, skilled and punctual. Thanks to all the staff at City Roofing. You are the Best!
Thank you Ms Bain. We are so happy to have served you!
They never showed up. Appt at 1pm, they send me a reminder at 1:09 pm and no one showed up.
I can admit when I'm wrong, and will be changing my review. city roofing is correct appt. is for the 17th
Good Evening Mr. Fernandez your appt is a actually for tomorrow Tuesday 12/17 @ 1pm. I can email you the app’t calendar/confirmation, no worries though we know this time of year schedules and appt get crossed. We will call you in the morning to iron everything out. Would you be so kind as to changing your google review?🙃
Thank you 🙏
City Roofing gets an A+!! They just finished my roof and it looks perfect! They pay attention to detail ! Their team keeps you informed every step of the way . Their crews are punctual and do a great job ! I am 100% happy with my new roof.
The honor is ours Mr. Fanelli! I know your project very well and I’m so happy after all the wait you and and family finally have the peace of mind of having a solid roof over your head! It’s was pleasure working with you and I’m so happy to have received this wonderful review!! Our team is over the moon! We love 100% customer satisfaction!
Very professional, thorough, and excellent communication every step of the way. Happy to recommend.
Thank you Michael Winograd !!
THIS COMPANY IS AWESOME. THEY ARE VERY SERIOUS WORKERS. ALLBERTO.
What an remarkable compliment!!!thank you so very much! You Rock!!!
Great company !!! Highly recommend!!! Natasha and Kevin were great to work with very knowledgeable and made the whole process very easy. My family and I are extremely happy with our new roof and all thanks to City Roofing!
Yahhhh!!! We are soooo elated that you and your family are enjoying that beautiful metal roof. It really is stunning and most importantly you have peace of mind. Our team is honored to have served as your family’s contractor, we are extremely thankful for your business and your kind review!
Great service. Anaiz was awesome coordinating the repairs.
A huge thank you note to Inmer who not only was patient but very kind when coomunicating with my mother in law and keeping informed along the way of the necessary repairs.
I got …
read moreThank you so very much for your beautiful review. We take every review and read it to our entire staff. It’s really is customers like yourself that help shape our entire customers service experience. We are love celebrating their 5 star service, thank you!!!
After reviewing several local contractors (roofing) We decided to go with City After meeting
Sales JC Professionalism : non pressure well explained company services.
Job execution : Natasha detailed explanation of plan and schedule of …
read moreGabriel, thank you from the bottom of our hearts. Every project is unique and we really strive to exceed your expectations. We are honored to have served you and your family with a new roof that will bring protection and peace of mind for years to come. We appreciate all of your compliments and will be sharing them with all teams at tomorrow meeting. WE LOVE OUR CUSTOMERS!!!!
I needed a repair for a leak. I was so pleased with City Roofing! From the first call, to the estimate and final repair! They even gave me pictures of the work performed every step of the way. Punctuality and professionalism are everything …
read moreThank you so much for taking the time to leave us a review Diana! It was a pleasure working with you! We always strive to give our customers a five star experience; we're glad we were able to deliver!
Great experience! Would definitely use them on any future roofing projects!
Thank you so much Brett! We are absolutely thrilled Yahh!!!
City Roofing, Inc. / Review
We needed a roofer to make roof repairs. We were grateful to have found City Roofing, Inc. on Home Advisor. It received good reviews on several websites. All of City Roofing’s staff — in the office, those who …
read moreThank you Richard! We greatly appreciate your feedback. We love hearing what our customers have to say and our team really got excited in reading your review. Roofing can be a very stressful experience for homeowners. I’m glad we got you and your family covered!
Thank you for your service, your team is highly qualified starting from the office personal to all technicians, you twice have help me with my roof with care, professionalism and quality. Would highly recommend your Firm.
very prompt and attentive
I’m sooo happy we were able to take care of your roof quickly. With all this rain, it becomes a challenge.
They are the best, they are a great team, the sales rep. Kevin is awesome and the girls at the office are very helpful. The guys that work on the roof are very respectful and work well, fast, and efficient.
You will not regret hiring them.
Thank you so much Michelle for the amazing compliment. We actually ready reviews to our staff weekly at our Monday Meetings. What a way to start the week!! Yahh!! Your feedback means so much to us! It propels and excites us to bring you and your family 5-Star Service!!!
Very professional team of people from office personnel, estimator, and technicians. Very attentive to your questions and provide timely and excellent service. Thanks to all the staff at City Roofing!
Thank you Marilou!! We are stoked to hear about your great experience! We love our helping customers!!
I needed my roof repaired for a leak. So pleased with City Roofing, from the first call, to the estimate and final repair! Punctuality and professionalism are everything to me. City Roofing made this process so easy. Thank you Anaiz, Felino…
read moreThank you Diana, we are grateful
For customer like yourself. We strive to bring you and your family a memory and pleasant roofing experience. All the best!
I'm very happy with the work City Roofing completed on my home. The people were easy to work with and the work was done well. They arrived on time and cleaned up after themselves. The customer service was excellent. Definitely a good …
read moreThank you so much Vicki for taking the time to write about your repair experience. It's always scary doing a roofing project and I'm glad we were able to bring you peace of mind for this hurricane season. Our team sends out a BIG THANK YOU!!
We had some fascia board and soffit rot and they did an amazing job. Would definitely use them again
We are stoked to see your review! Thank you for taking the time of your busy day to chime i and share your experience!
Once the issue of the roof tile shortage was resolved, City Roofing was very professional and easy to work with. They share information daily via an app which was user friendly and made it easy for me to track progress if I was out of town…
read moreAwww this review really touched our production teams heart. After Irma it was total madness and I hope none of us here is South Florida ever have to go through this again. Tile delays reached 4-5 months and it gets extremely nerve wrecking for a consumer when your ready to get your roof done and are now held at the mercy of the industries supply and demand. Thank you for working with us Denise, allowing to us to tarp and do temporary patches till your material arrived. I'm glad it was worth the wait and now your home is restored. We appreciate you and thank you for your review!
This is a great roofing company. They are very professional and kept me updated on all stages of the process. The staff are very friendly and always try to please. I highly recommend this company. I am very pleased with my new roof. …
read moreThank you so much for taking the time to share your experience with others. We strive to be customer focused. Our team is thrilled to hear such wonderful compliments, truly humbling!
Right on time, and quality of work is great, and I like that they painted the wood for me at the end so I didn't have to run buy paint and do it.
Thank you for your feedback! I'm glad you enjoyed the extra paint detail , YAHHHH!!! Less stuff to check off on the list!!!
Responded promptly to inquiries, kept appointments on time, courteous calls and communication form office staff, maintained clean work place, and finished job according to contract. I'm very pleased with the roof repair work and would …
read moreBarbara we are grateful for customers like you! We are blessed to have worked on your home and provided you the peace of mind in knowing your roof is ready for hurricane season.
They did an excellent job, from answering questions, to scheduling, to the job itself. Roofing is serious business in Miami, and I would trust them to work on my home again. Thank you City Roofing!
Thank you Carlos! What a compliment, words cannot express the joy your brought into our office this Mother's Day Weekend!! We really appreciate you taking the time to write a review, life gets really busy and your thoughtfulness in just taking the time is extremely valued.
Would highly recommend this company Very professional, starting from the consultant, the office staff, roofers and the Inspector. Also I was very impressed on how clean the job was due to the fact that my kids run around the yard with no …
read moreWisberg, it was such a pleasure working with you on this project. You are right, construction is messy!! We are glad it did not interfere with your family life. We appreciate you taking the time to share your experience, it means so much. We love reading reviews with our staff, it really keeps the energy level high in here!!!
As someone who works with vendors for a living I have to say that City Roofing is probably the best vendor I have ever worked with. From beginning to end the work, follow up, commitment to customer was outstanding. I was so impressed with …
read moreJorge this is probably the best review we have ever received. Thank you so very much for the thought, insight and detail you put into this. There are so many moving parts involved when doing a construction project of this magnitude and it's really nice to hear when your team does a stellar job. Team work makes the dream work ! It has been such an honor working with you on your home and thank you for having so much patience while waiting for the tile to arrive. It's so fulfilling to work with clients like you!!! LOL, Natasha is glowing, thank to you!! We appreciate you writing your review!!
They were very professional, completing the roof as contractually promised. The finished product was beautiful. They took great care to keep the property clean, including landscaping. They even cleaned the rain-drip metal edges. They …
read moreThank you Chris for your review and your suggestion. We are glad to be working with clients like yourself that can help us improve in every way. We are happy to report there have been several internal changes since we completed your project back in January of this year. Some roles and responsibilities have been redefined. Chris you are right, lack of communication is one of the industries most common complaint. We have established new systems to make sure no leaf is left unturned. I'd rather over communicate then under communicate. I really appreciate your genuine feedback it is most welcomed here!
Customer service was excellent and the quality of the work performed looks to be just as good. Repair was done very quickly would definitely City Roofing again.
Kevin we are so happy you had an amazing experience! I really appreciate you taking the time to write a review, honestly we jump for joy every time we get one! Fills our happy tanks! I'm glad your repair got done before the rainy season starts, that was really smart of you! Many blessings!
This company is a standout among roofing companies. Extremely professional. Jackie was a dream to work with..
Judy you ROCK!! Thank you soooo much!!! I’m so glad it all worked out with your insurance company, yah!!!!
I've worked with City Roofing for many years for repairs to my roof. The personal attention, prompt execution, quality craftsmanship, fair price, and follow up are the best I've seen. Well recommended.
Thank you so much Danilo. It has always been a pleasure serving you and your family. We appreciate your loyalty and support the years. Our team is thrilled in hearing your feedback!
After a year of frustration and fighting with our insurance company, we finally proceeded with our new roof with Mario, at City Roofing.
They have a very organized process and scheduling. They were always available for questions. The actual…
read moreThank you so much for your sharing your experience and expertise with everyone Steven. We are so very blessed to work with an amazing bunch of people that are passionate about You, the customer! Process is essential when dealing with such a huge project like reroofing. It takes great people, good processes, and efficient systems. I'm so glad that we've have met your expections!
Seamless experience throughout the whole process. Despite the delay in roofing tiles due to the aftermath of Hurricane Irma, City Roofing remained in constant contact and provided updated information regarding any delays. From beginning to …
read moreDiego, Thank you so very much! We are humbled, really!!! My entire office was celebrating upon the reading of this remarkable review, hence we are buying them all lunch this week, whoot whoot!!Customer experience and peace of mind is what we strive for. Many blessings to you and your family!
Used for roof repair. Had damage and leak from hurricane. Professional, courteous and clean. Kept appointments and arrived on time. Great communication. Quick to set appointment and complete repair. Excellent service
Thank You Natacha! It wasn't an easy repair. Hopefully, it should last you for a long time. It was a pleasure to work with you.
It was a very good experience overall. The worked came in on time on the day agreed and they were very professional. They repaired my main roof and the roof on my patio. Work was performed within the time they said. After the job was …
read moreThank You Mr. Ceballos! We are glad we met your expectations. However, we are human and mistakes can happen but rest assured we will be more than glad and stand behind our warranty.
Very Professional!
Maggie, always is our pleasure to work with you. We thank you from the bottom of our hearts.
Great company very proffessional, the staff is super nice. Highly recommend
Thank you for the kind review! We look forward to working with you in the future.
My project was not big, but the repairs were necessary. City Roofing took the time to check out my roof flashing, give me a quote & get me on their calendar quickly. Employees were knowledgeable & friendly. They got the work done cleanly & …
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Great service, excellent work, and extremely professional!
Thank You for leaving such a nice review. We are very grateful that you chose us with so many different options out there.
City Roofing fixed a leak that other companies could not find. They were super friendly and had great customer service. Answered all my questions with great ease. I would definitely recommend them. Ask for Mario he was great.
This experience was a absolutely fantastic. From top to bottom the entire process was professional. Every thing was done in an efficient and timely manner. We had pictures of every stage of the process. They provided a birds eye view …
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This is a truly professional roofing company. I got their name from Angie's List (along with two others) after Irma did a job on our fascia and flashing and a roof tile. We chose City Roofing and are glad. They were super friendly and very …
read moreThank you so much! It is wonderful to hear you had such a great experience with our team. It's no easy task to be able to deliver consistently on a normal basis but we try to do it one customer at a time. It is a rewarding experience to hear such nice comments about our work family. Thank you again for choosing City Roofing.
Absolutely EXCELLENT! Responsive Staff, thorough work. I found them through Angie's list and the reviews are true, they are the best roofers you could ever hope to work with. Thank you to the whole City Roofing team!
Thank you so much for taking the time to write a review. We appreciate your business and it was truly a pleasure to take care of you and your roof!
I am very pleased with the whole team. They are very professional, and they finished my roof on time while maintaining the area they worked in always left clean.
I did research other companies before selecting City Roofing, and my reasoning…
read moreThank you so much Ashley for your review. I know life happens and its extremely difficult to carve out time to share your experience. I hope you are enjoying the benefits and peace of mind from your new roof. Many Blessing to you and your family!
City roofing did excellent work repairing our perpetually leaking garage roof, correctly diagnosing and fixing the problem that other roofers had missed. The real test of the repair job came just a few days ago with Hurricane Irma: our …
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We took our time choosing a roofing co for our reroof project. City Roofing was not the cheapest, but they came highly recommended and we were not disappointed. There were a couple of hiccups along the way but Candy and the other team …
read moreThank you Lissette, we appreciate your feedback and your referrals.
Professional and knowledgeable contractor. They keep their word and act promptly on any concern or request you may have. Also, they have an app, that keeps you informed at all times. It includes daily pictures of the work being done on your…
read moreIt was great working with you Mario on this project. Glad to see everything went smoothly!
Excellent experience. Updates and feedback much appreciated.
Elizabeth, thank you for trusting us with your roof repair. I'm sorry we did not reply sooner, but we didn't have that process up and running. We love hearing of great experiences!
The communications, commitment to timeliness, and the quality of the workmanship related to our roof repairs was superior. Would definitely use City Roofing again and recommend them without hesitation.
Thank you George, I remember your project vividly !!! I'm sooo happy you were able to get those insurance mitigation discounts on your policy!! Whoot Whoot!!! Wise decision on installing straps!
outstanding service and professional follow- up
Thank you so very much Ann! Your review is valued and appreciated! I'm sorry we didn't reply to you sooner, we didn't have a process for it, but now we are available for all your needs 24/7. Thanks Again!
I was provided their name from someone that I work with along with someone from the dog park. Both said that they did a professional job. I called, they came out within a few days to repair my roof. I asked if they could replace one of my …
read moreThank you David! Sorry we didn't reply sooner, we didn't have this review process in place at that time. Your review is very much appreciated!!!
Very professional. City Roofing did everything they said they would do on their scoop of work and their estimate was the most reasonable from the 3 contractors I requested from. The crew was on time both days and completed the work on time…
read moreThank you Vania! we take pride in educating consumers on what the root of the problem is. We are so happy that you actually took the time to review us. I apologize as we didn't have this process in place on replying to reviews, but I wanted to go back and reply to every single review, because without you guys this wouldn't happen. Thank you for sharing with our community your experience with City Roofing!
Great service, all around beginning with the initial contact with office staff (Jackie) and the repair work (by Mario). The entire experience was very professional, excellent work and used materials. This company will follow up with you …
read moreI wish we would replied sooner, but Mr. Monte I wanted to take the time and say a big Thank you! It's you the consumer the pushes us and not everyone takes the time to review. Your honestly and transparency with our consumers is what makes our business thrive. I truly appreciate you review and your business. We love referrals, and we have an amazing referral reward program. I'm sure you've received information via email and mail on it. Thank you!
City Roofing proved to be very professional, timely and did an excellent job. I had less than stellar experiences with contractors in the past, so I was a little leery at first. However Joey our rep was very upfront and did not make any …
read moreDavid, I love the word STELLAR!!! Thank you soooo much for taking the time to write your review! Even though it did take me a long to reply to all reviews, I wanted to personally thank you for taking the time to write a review, not many people do it! You've made a difference to our social presence and Mario & I are very grateful! I just wanted to let you know, we appreciate you!
The best customer service and workmanship. The roof looks amazing and the quality is tops. We could not have wished for a better company to replace our roof. Kudos.
We love you Gabriel, you are part of the City Roofing family! Thank you for all your referrals and of course for your trust! Wish you and your wife a wonderful year!
The best customer service and workmanship. The roof looks amazing and the quality is tops. We could not have wished for a better company to replace our roof. Kudos.
Thanks for the rating and reviewing City Roofing. It was a pleasure working with you Gabriel
My experience was very satisfactory is a great company, very responsible and especially the quality of their work is excellent addition to fully comply with all it offers, I recommend hundred percent City Roofing .
The staff is very serious…
read moreThank you Juan, we love serving our community!!! Thank you for sharing your experience on the web, I know it can take a little extra time and most people don't do it. I just wanted to let you know that it didn't go unnoticed!
I was well informed every step of the way. They arrived on time, did an efficient job and left my home very clean. When unexpected complications occurred, they had all the materials to repair the issues and clearly communicated the …
read moreThank you Elias, you are one of those City Roofing Fans that constantly send us referrals!! A million Thank you's, we love and appreciate you!
I needed a roof repair right away right before hurricane Matthew hit. Not only did City Roofing come in with a reasonable quote, they also offered the best solution in terms of longevity. The builders / workers, and administrative employees…
read morewhoot whoot! Hurricane Matthew was crazy and thank God it didn't hit us. We are hurricane prepared for all your emergency needs!
The estimate was very fair but the person assigned to do the estimate spoke almost no English. The repair was very good and done as promised and on estimate. The roof technicians spoke no English and I could not communicate with them. I …
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We expected the Best, and we got it! Top quality work, great communication, totally professional in every way from the start to the finish of this project.
Thanks Mario, Candy, Amanda, and all of the associates of City Roofing. Looking …
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City Roofing was a pleasure to work with from the very first call to job completion. I would not hesitate to recommend City Roofing to my friends, colleagues and family – as a matter of fact, I already have. Thank you City Roofing for …
read moreKaren we are so glad to hear that you enjoyed your experience with City Roofing. Thank you so much for referring your friends and family.
Totally awesome experience and we would guess saying that about a roofing company is rare. From the first call to the end of the job, we were treated like we had been special friends or family. The office staff, particularly Jackie, we're …
read moreDear Laura, thank you so much for your comment and it is a pleasure to have our team make you and your family feel so special. We take pride in treating all our customers the same because we know it's not just about the roof but what it protects ...your HOME and family. Feel free to call us at any time with any questions. Jackie is always here. Lol !
We expected the Best, and we got it! Top quality work, great communication, totally professional in every way from the start to the finish of this project.
Thanks Mario, Candy, Amanda, and all of the associates of City Roofing. Looking …
read moreThank you for your kind words Nathan! It was a pleasure working with you. Enjoy your new roof!
City Roofing did excellent job, very clean, hardly any noise and fast. Thank so much for a great job done!
Connie thank you for your review. It was a pleasure working with you!
I had called at least 3-4 roofing companies for estimates. Some never even showed up or called back. City Roofing was the most professional and organized of everyone I called. They were on time for the estimate appointment as well. I have a…
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Very good experience, Jackie took great care of us by accommodating our appointment and making it easy for our busy schedule. The team showed on time and the work was done in very good time. Right after we had a full week of rain and the …
read moreHi Lynda, I am so glad you enjoyed your experience with us. We want everyone to feel as though they are our one and only client. Welcome to our City Roofing family!
Exceptional and timely service which can be rare in Miami- excellent work quality and attention to detail.
We re-roofed the entire 4200 sf house. The process went smooth from the start to the end. They started on time and finished on time. One year later the work seems to be fine. Good communication with the company. price-wise, they were …
read moreThank you for sharing your experience and referring us to your friends and family.
On time as promised, would use again. Went above what was quoted
Glad all went as promised! Thank you for sharing!
Last year City Roofing replaced an old Skylight with a new Hurricane rated Miami-Dade, they've performed an excellent job/installation which helped me reduce my home insurance considerably, also, their follow-up is second to none. Have …
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Great Service, on time, did exactly as estimate, very neat would definitely use again
Thank you for your review! It's great to have you as a part of our City Roofing family!