City Roofing Reviews

 

From 66 reviews
D PL

Great service. Anaiz was awesome coordinating the repairs.

A huge thank you note to Inmer who not only was patient but very kind when coomunicating with my mother in law and keeping informed along the way of the necessary repairs.

I got …

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Response from business owner

Thank you so very much for your beautiful review. We take every review and read it to our entire staff. It’s really is customers like yourself that help shape our entire customers service experience. We are love celebrating their 5 star service, thank you!!!

via Google
G Lopez

After reviewing several local contractors (roofing) We decided to go with City After meeting

Sales JC Professionalism : non pressure well explained company services.

Job execution : Natasha detailed explanation of plan and schedule of …

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Response from business owner

Gabriel, thank you from the bottom of our hearts. Every project is unique and we really strive to exceed your expectations. We are honored to have served you and your family with a new roof that will bring protection and peace of mind for years to come. We appreciate all of your compliments and will be sharing them with all teams at tomorrow meeting. WE LOVE OUR CUSTOMERS!!!!

via Google
Diana Zulueta

I needed a repair for a leak. I was so pleased with City Roofing! From the first call, to the estimate and final repair! They even gave me pictures of the work performed every step of the way. Punctuality and professionalism are everything …

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Response from business owner

Thank you so much for taking the time to leave us a review Diana! It was a pleasure working with you! We always strive to give our customers a five star experience; we're glad we were able to deliver!

via Facebook
Brett Amore

Great experience! Would definitely use them on any future roofing projects!

Response from business owner

Thank you so much Brett! We are absolutely thrilled Yahh!!!

via Google
Richard Bard

City Roofing, Inc. / Review

We needed a roofer to make roof repairs. We were grateful to have found City Roofing, Inc. on Home Advisor. It received good reviews on several websites. All of City Roofing’s staff — in the office, those who …

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Response from business owner

Thank you Richard! We greatly appreciate your feedback. We love hearing what our customers have to say and our team really got excited in reading your review. Roofing can be a very stressful experience for homeowners. I’m glad we got you and your family covered!

via Google
David P

Thank you for your service, your team is highly qualified starting from the office personal to all technicians, you twice have help me with my roof with care, professionalism and quality. Would highly recommend your Firm.

Michelle Burgos

They are the best, they are a great team, the sales rep. Kevin is awesome and the girls at the office are very helpful. The guys that work on the roof are very respectful and work well, fast, and efficient.

You will not regret hiring them.

Response from business owner

Thank you so much Michelle for the amazing compliment. We actually ready reviews to our staff weekly at our Monday Meetings. What a way to start the week!! Yahh!! Your feedback means so much to us! It propels and excites us to bring you and your family 5-Star Service!!!

via Google
Marilou Stewart

Very professional team of people from office personnel, estimator, and technicians. Very attentive to your questions and provide timely and excellent service. Thanks to all the staff at City Roofing!

Response from business owner

Thank you Marilou!! We are stoked to hear about your great experience! We love our helping customers!!

via Google
DIANA ZULUETA

I needed my roof repaired for a leak. So pleased with City Roofing, from the first call, to the estimate and final repair! Punctuality and professionalism are everything to me. City Roofing made this process so easy. Thank you Anaiz, Felino…

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Response from business owner

Thank you Diana, we are grateful

For customer like yourself. We strive to bring you and your family a memory and pleasant roofing experience. All the best!

via Google
Vicki Lague

I'm very happy with the work City Roofing completed on my home. The people were easy to work with and the work was done well. They arrived on time and cleaned up after themselves. The customer service was excellent. Definitely a good …

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Response from business owner

Thank you so much Vicki for taking the time to write about your repair experience. It's always scary doing a roofing project and I'm glad we were able to bring you peace of mind for this hurricane season. Our team sends out a BIG THANK YOU!!

via Google
brazillianguy01

We had some fascia board and soffit rot and they did an amazing job. Would definitely use them again

Response from business owner

We are stoked to see your review! Thank you for taking the time of your busy day to chime i and share your experience!

via Google
Denise Capo

Once the issue of the roof tile shortage was resolved, City Roofing was very professional and easy to work with. They share information daily via an app which was user friendly and made it easy for me to track progress if I was out of town…

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Response from business owner

Awww this review really touched our production teams heart. After Irma it was total madness and I hope none of us here is South Florida ever have to go through this again. Tile delays reached 4-5 months and it gets extremely nerve wrecking for a consumer when your ready to get your roof done and are now held at the mercy of the industries supply and demand. Thank you for working with us Denise, allowing to us to tarp and do temporary patches till your material arrived. I'm glad it was worth the wait and now your home is restored. We appreciate you and thank you for your review!

via Google
Madusa 1

This is a great roofing company. They are very professional and kept me updated on all stages of the process. The staff are very friendly and always try to please. I highly recommend this company. I am very pleased with my new roof. …

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Response from business owner

Thank you so much for taking the time to share your experience with others. We strive to be customer focused. Our team is thrilled to hear such wonderful compliments, truly humbling!

via Google
Itzgamergirlzulii

Right on time, and quality of work is great, and I like that they painted the wood for me at the end so I didn't have to run buy paint and do it.

Response from business owner

Thank you for your feedback! I'm glad you enjoyed the extra paint detail , YAHHHH!!! Less stuff to check off on the list!!!

via Google
Barbara Hanck

Responded promptly to inquiries, kept appointments on time, courteous calls and communication form office staff, maintained clean work place, and finished job according to contract. I'm very pleased with the roof repair work and would …

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Response from business owner

Barbara we are grateful for customers like you! We are blessed to have worked on your home and provided you the peace of mind in knowing your roof is ready for hurricane season.

via Google
Carlos Enrique Gomez

They did an excellent job, from answering questions, to scheduling, to the job itself. Roofing is serious business in Miami, and I would trust them to work on my home again. Thank you City Roofing!

Response from business owner

Thank you Carlos! What a compliment, words cannot express the joy your brought into our office this Mother's Day Weekend!! We really appreciate you taking the time to write a review, life gets really busy and your thoughtfulness in just taking the time is extremely valued.

via Google
Pierre W

Would highly recommend this company Very professional, starting from the consultant, the office staff, roofers and the Inspector. Also I was very impressed on how clean the job was due to the fact that my kids run around the yard with no …

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Response from business owner

Wisberg, it was such a pleasure working with you on this project. You are right, construction is messy!! We are glad it did not interfere with your family life. We appreciate you taking the time to share your experience, it means so much. We love reading reviews with our staff, it really keeps the energy level high in here!!!

via Google
Chris Rawls

They were very professional, completing the roof as contractually promised. The finished product was beautiful. They took great care to keep the property clean, including landscaping. They even cleaned the rain-drip metal edges. They …

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Response from business owner

Thank you Chris for your review and your suggestion. We are glad to be working with clients like yourself that can help us improve in every way. We are happy to report there have been several internal changes since we completed your project back in January of this year. Some roles and responsibilities have been redefined. Chris you are right, lack of communication is one of the industries most common complaint. We have established new systems to make sure no leaf is left unturned. I'd rather over communicate then under communicate. I really appreciate your genuine feedback it is most welcomed here!

via Google
Jorge Sanchez

As someone who works with vendors for a living I have to say that City Roofing is probably the best vendor I have ever worked with. From beginning to end the work, follow up, commitment to customer was outstanding. I was so impressed with …

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Response from business owner

Jorge this is probably the best review we have ever received. Thank you so very much for the thought, insight and detail you put into this. There are so many moving parts involved when doing a construction project of this magnitude and it's really nice to hear when your team does a stellar job. Team work makes the dream work ! It has been such an honor working with you on your home and thank you for having so much patience while waiting for the tile to arrive. It's so fulfilling to work with clients like you!!! LOL, Natasha is glowing, thank to you!! We appreciate you writing your review!!

via Google
Kevin Kincaid

Customer service was excellent and the quality of the work performed looks to be just as good. Repair was done very quickly would definitely City Roofing again.

Response from business owner

Kevin we are so happy you had an amazing experience! I really appreciate you taking the time to write a review, honestly we jump for joy every time we get one! Fills our happy tanks! I'm glad your repair got done before the rainy season starts, that was really smart of you! Many blessings!

via Google
Judy Vento

This company is a standout among roofing companies. Extremely professional. Jackie was a dream to work with..

Response from business owner

Judy you ROCK!! Thank you soooo much!!! I’m so glad it all worked out with your insurance company, yah!!!!

via Google
Danilo Lopez

I've worked with City Roofing for many years for repairs to my roof. The personal attention, prompt execution, quality craftsmanship, fair price, and follow up are the best I've seen. Well recommended.

Response from business owner

Thank you so much Danilo. It has always been a pleasure serving you and your family. We appreciate your loyalty and support the years. Our team is thrilled in hearing your feedback!

via Google
Steven Schwartz

After a year of frustration and fighting with our insurance company, we finally proceeded with our new roof with Mario, at City Roofing.

They have a very organized process and scheduling. They were always available for questions. The actual…

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Response from business owner

Thank you so much for your sharing your experience and expertise with everyone Steven. We are so very blessed to work with an amazing bunch of people that are passionate about You, the customer! Process is essential when dealing with such a huge project like reroofing. It takes great people, good processes, and efficient systems. I'm so glad that we've have met your expections!

via Google
Digs Cruze

Seamless experience throughout the whole process. Despite the delay in roofing tiles due to the aftermath of Hurricane Irma, City Roofing remained in constant contact and provided updated information regarding any delays. From beginning to …

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Response from business owner

Diego, Thank you so very much! We are humbled, really!!! My entire office was celebrating upon the reading of this remarkable review, hence we are buying them all lunch this week, whoot whoot!!Customer experience and peace of mind is what we strive for. Many blessings to you and your family!

via Google
Natacha Hospedales

Used for roof repair. Had damage and leak from hurricane. Professional, courteous and clean. Kept appointments and arrived on time. Great communication. Quick to set appointment and complete repair. Excellent service

Response from business owner

Thank You Natacha! It wasn't an easy repair. Hopefully, it should last you for a long time. It was a pleasure to work with you.

via Google
Robert Ceballos

It was a very good experience overall. The worked came in on time on the day agreed and they were very professional. They repaired my main roof and the roof on my patio. Work was performed within the time they said. After the job was …

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Response from business owner

Thank You Mr. Ceballos! We are glad we met your expectations. However, we are human and mistakes can happen but rest assured we will be more than glad and stand behind our warranty.

via Google
Elisabeth Marty Ewm Christie's

We re-roofed the entire 4200 sf house. The process went smooth from the start to the end. They started on time and finished on time. One year later the work seems to be fine. Good communication with the company. price-wise, they were …

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Simone Collie

Great service, excellent work, and extremely professional!

Response from business owner

Thank You for leaving such a nice review. We are very grateful that you chose us with so many different options out there.

via Google
Margarita Sainz

Very Professional!

Response from business owner

Maggie, always is our pleasure to work with you. We thank you from the bottom of our hearts.

via Google
Ashley Alfred

I am very pleased with the whole team. They are very professional, and they finished my roof on time while maintaining the area they worked in always left clean.

I did research other companies before selecting City Roofing, and my reasoning…

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Response from business owner

Thank you so much Ashley for your review. I know life happens and its extremely difficult to carve out time to share your experience. I hope you are enjoying the benefits and peace of mind from your new roof. Many Blessing to you and your family!

via Google
cutsandtats

Great company very proffessional, the staff is super nice. Highly recommend

Response from business owner

Thank you for the kind review! We look forward to working with you in the future.

via Google
Mir Schultz

This is a truly professional roofing company. I got their name from Angie's List (along with two others) after Irma did a job on our fascia and flashing and a roof tile. We chose City Roofing and are glad. They were super friendly and very …

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Response from business owner

Thank you so much! It is wonderful to hear you had such a great experience with our team. It's no easy task to be able to deliver consistently on a normal basis but we try to do it one customer at a time. It is a rewarding experience to hear such nice comments about our work family. Thank you again for choosing City Roofing.

via Google
Lisa Lopez

My project was not big, but the repairs were necessary. City Roofing took the time to check out my roof flashing, give me a quote & get me on their calendar quickly. Employees were knowledgeable & friendly. They got the work done cleanly & …

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Darlene Montenegro Ruiz

City Roofing fixed a leak that other companies could not find. They were super friendly and had great customer service. Answered all my questions with great ease. I would definitely recommend them. Ask for Mario he was great.

via Facebook
Enriqueta Valera-Martinez

This experience was a absolutely fantastic. From top to bottom the entire process was professional. Every thing was done in an efficient and timely manner. We had pictures of every stage of the process. They provided a birds eye view …

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Maggie Reyes

Absolutely EXCELLENT! Responsive Staff, thorough work. I found them through Angie's list and the reviews are true, they are the best roofers you could ever hope to work with. Thank you to the whole City Roofing team!

Response from business owner

Thank you so much for taking the time to write a review. We appreciate your business and it was truly a pleasure to take care of you and your roof!

via Facebook
J.r. Navarro

Very Professional. Excellent job completed and very prompt!!!!

via Facebook
Douglas Barnes

City roofing did excellent work repairing our perpetually leaking garage roof, correctly diagnosing and fixing the problem that other roofers had missed. The real test of the repair job came just a few days ago with Hurricane Irma: our …

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Lissette Montalvo

We took our time choosing a roofing co for our reroof project. City Roofing was not the cheapest, but they came highly recommended and we were not disappointed. There were a couple of hiccups along the way but Candy and the other team …

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Response from business owner

Thank you Lissette, we appreciate your feedback and your referrals.

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Mario Carvajal

Professional and knowledgeable contractor. They keep their word and act promptly on any concern or request you may have. Also, they have an app, that keeps you informed at all times. It includes daily pictures of the work being done on your…

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Response from business owner

It was great working with you Mario on this project. Glad to see everything went smoothly!

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George C

The communications, commitment to timeliness, and the quality of the workmanship related to our roof repairs was superior. Would definitely use City Roofing again and recommend them without hesitation.

via Google
David Gsingh

City Roofing proved to be very professional, timely and did an excellent job. I had less than stellar experiences with contractors in the past, so I was a little leery at first. However Joey our rep was very upfront and did not make any …

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Gabriel Yanni

The best customer service and workmanship. The roof looks amazing and the quality is tops. We could not have wished for a better company to replace our roof. Kudos.

via Google
Elizabeth Reeve

Excellent experience. Updates and feedback much appreciated.

via Google
J Monte

Great service, all around beginning with the initial contact with office staff (Jackie) and the repair work (by Mario). The entire experience was very professional, excellent work and used materials. This company will follow up with you …

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David Franklin

I was provided their name from someone that I work with along with someone from the dog park. Both said that they did a professional job. I called, they came out within a few days to repair my roof. I asked if they could replace one of my …

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via Google
Vania Vincent

Very professional. City Roofing did everything they said they would do on their scoop of work and their estimate was the most reasonable from the 3 contractors I requested from. The crew was on time both days and completed the work on time…

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Ann McMullan

outstanding service and professional follow- up

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Gabriel Yanni

The best customer service and workmanship. The roof looks amazing and the quality is tops. We could not have wished for a better company to replace our roof. Kudos.

Response from business owner

Thanks for the rating and reviewing City Roofing. It was a pleasure working with you Gabriel

via Facebook
Juan Lavalle

My experience was very satisfactory is a great company, very responsible and especially the quality of their work is excellent addition to fully comply with all it offers, I recommend hundred percent City Roofing .

The staff is very serious…

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via Google
Elias Polanco

I was well informed every step of the way. They arrived on time, did an efficient job and left my home very clean. When unexpected complications occurred, they had all the materials to repair the issues and clearly communicated the …

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via Google
Ashley Jones

I needed a roof repair right away right before hurricane Matthew hit. Not only did City Roofing come in with a reasonable quote, they also offered the best solution in terms of longevity. The builders / workers, and administrative employees…

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David Lerner

The estimate was very fair but the person assigned to do the estimate spoke almost no English. The repair was very good and done as promised and on estimate. The roof technicians spoke no English and I could not communicate with them. I …

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via Google
Karin Williamson

Exceptional and timely service which can be rare in Miami- excellent work quality and attention to detail.

via Google
Jorge M.

Last year City Roofing replaced an old Skylight with a new Hurricane rated Miami-Dade, they've performed an excellent job/installation which helped me reduce my home insurance considerably, also, their follow-up is second to none. Have …

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maureen curtin

I had called at least 3-4 roofing companies for estimates. Some never even showed up or called back. City Roofing was the most professional and organized of everyone I called. They were on time for the estimate appointment as well. I have a…

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Nathan Lerner

We expected the Best, and we got it! Top quality work, great communication, totally professional in every way from the start to the finish of this project.

Thanks Mario, Candy, Amanda, and all of the associates of City Roofing. Looking …

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Karen Rodriguez

City Roofing was a pleasure to work with from the very first call to job completion. I would not hesitate to recommend City Roofing to my friends, colleagues and family – as a matter of fact, I already have. Thank you City Roofing for …

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Response from business owner

Karen we are so glad to hear that you enjoyed your experience with City Roofing. Thank you so much for referring your friends and family.

via Facebook
Laura A. Perez

Totally awesome experience and we would guess saying that about a roofing company is rare. From the first call to the end of the job, we were treated like we had been special friends or family. The office staff, particularly Jackie, we're …

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Response from business owner

Dear Laura, thank you so much for your comment and it is a pleasure to have our team make you and your family feel so special. We take pride in treating all our customers the same because we know it's not just about the roof but what it protects ...your HOME and family. Feel free to call us at any time with any questions. Jackie is always here. Lol !

via Facebook
Nathan Lerner

We expected the Best, and we got it! Top quality work, great communication, totally professional in every way from the start to the finish of this project.

Thanks Mario, Candy, Amanda, and all of the associates of City Roofing. Looking …

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Response from business owner

Thank you for your kind words Nathan! It was a pleasure working with you. Enjoy your new roof!

via Facebook
Connie Barreiro

City Roofing did excellent job, very clean, hardly any noise and fast. Thank so much for a great job done!

Response from business owner

Connie thank you for your review. It was a pleasure working with you!

via Facebook
Lynda Pantoja

Very good experience, Jackie took great care of us by accommodating our appointment and making it easy for our busy schedule. The team showed on time and the work was done in very good time. Right after we had a full week of rain and the …

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Response from business owner

Hi Lynda, I am so glad you enjoyed your experience with us. We want everyone to feel as though they are our one and only client. Welcome to our City Roofing family!

via Facebook
Albert Zamora

When seeking out a roofer for a relatively small project my neighbor across the street recommended Mario from City Roofing. She said then "Once you use Mario you will never want to use another roofer" She was certainly correct as Mario …

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Elisabeth Marty Ewm Christie's

We re-roofed the entire 4200 sf house. The process went smooth from the start to the end. They started on time and finished on time. One year later the work seems to be fine. Good communication with the company. price-wise, they were …

read more
Response from business owner

Thank you for sharing your experience and referring us to your friends and family.

via Facebook
Lowell Prewitt

On time as promised, would use again. Went above what was quoted

Response from business owner

Glad all went as promised! Thank you for sharing!

via Facebook
James Santoro

Great Service, on time, did exactly as estimate, very neat would definitely use again

Response from business owner

Thank you for your review! It's great to have you as a part of our City Roofing family!

via Facebook

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